FAQs
Welcome to the Ultimate TOPPERZSTORE FAQ Page! Are you a sports fan seeking the perfect hat? You're in the right place! Our FAQ section is designed to guide you through everything you need to know about our top-quality sports hats. Whether you're looking to rep your favorite team in style or just love a great hat, we've got you covered. Here, you'll find expert advice on how to curve a brim for that classic look, the best ways to keep your hat clean and looking new, and essential tips on finding the right size for the perfect fit. Plus, we've included a series of helpful videos and tutorials to make your hat-wearing experience truly exceptional. Dive in and discover the answers to all your hat-related queries!
How can I track my order?
When your order has been sent out then you will automatically receive an email with the tracking number and link to where you can track your order.
If you haven't received an email or the tracking number doesn't work then please contact our customer support and they will be glad to help you with your order.
How long does it take to get shipped?
How can i cancel a order?
How can I return a order?
650 Emmett St Unit 5
06010 Bristol Conneticut
Do you restock your SOLD OUT hats?
Do you have a size chart for your hats?
Which materials are the hats made out of?
Are there care instructions for the hats?
Before Cleaning
- Check Labels: Always check the manufacturer's care instructions on the label first.
- Consider Material: Cleaning methods may vary depending on the material (cotton, polyester, wool, etc.).
Hand Washing (recommended for most caps)
- Preparation: Fill a bowl or sink with lukewarm water and add a mild detergent.
- Soaking: Let the cap soak for a few minutes to loosen dirt.
- Cleaning: Gently clean the cap with a soft brush or cloth, paying special attention to soiled areas.
- Rinsing: Rinse the cap thoroughly under running cold water until no soap residue remains.
- Drying: Pat the cap dry with a clean towel to remove excess water. Allow the cap to air dry, ideally on a cap stand or over an inverted container to retain its shape. Avoid direct sunlight and heat sources.
Stain Removal
- Treatment: For stubborn stains, a targeted pre-treatment with a stain remover may help. First, test the product on an inconspicuous area.
Storage
- Shape Preservation: Caps should be stored dry and on a suitable holder or in a form that supports their structure to avoid deformation.
- Avoiding Pressure: Avoid placing heavy objects on the caps, as this can lead to permanent deformations.
Avoiding Discoloration
- Direct Sunlight: Prolonged exposure to direct sunlight can lead to fading, so caps should not be unnecessarily exposed to the sun.